The complete guide to
running your
check-in kiosk.

Scan a QR code to check someone in.

1. The guest holds their QR code up to the tablet camera, or scans it with a connected handheld scanner.
2. The kiosk looks them up and confirms they're approved for the event.
3. Their badge prints, and a green Success! screen shows their name (and company, if you've set that up): "Name badge printed for…"
4. The screen clears on its own after a few seconds — ready for the next guest.

• Honest results only. If the printer is paused, jammed, or unreachable, the kiosk never shows a false "Success!". If the badge can't print but the check-in is recorded, you'll see a Badge Queued screen instead — it prints automatically when the printer is back.
• Already checked in? A second scan shows "Duplicate Check-in Detected". Staff can re-print that badge by tapping Reprint Badge and entering the kiosk PIN.
• Not recognised or not approved shows a clear message asking the guest to see a staff member; it clears automatically.

Walk-ins register themselves on the spot.

1. A guest with no QR code taps Register on the welcome screen.
2. They fill in the form. It's built from your event's own fields — name and email are usually required (marked with *), with optional extras like organisation, plus any custom questions you've added (dropdowns, dates, choices).
3. If your event needs it, they tick a marketing opt-in and accept the terms before the button enables.
4. They tap Register & print badge. The kiosk registers them, checks them in, and prints their badge — then shows the same green success screen.

• The form fills the screen width and scrolls if it's long.
• If the guest walks away, the kiosk returns to the welcome screen on its own after a minute of inactivity.
• Already registered? They're told to scan their QR code or see a staff member instead of creating a duplicate.

Stepping behind the locked kiosk.

The kiosk runs full-screen and locked so guests can't wander out of the check-in app. Staff get in with a deliberate gesture and a PIN — both shown on the welcome screen to the right.

1. Swipe right across the welcome screen.
2. Enter the kiosk PIN when prompted. The kiosk unlocks to the staff area.
3. You land in the tabbed staff app: Printers · Manual Print · Logs · Attendees · Settings.

• Press & hold the event logo (about a second), then enter the kiosk PIN, for a quieter shortcut: a check-in-only Attendee Lookup — check someone in or re-print a badge without fully leaving kiosk mode.
• To hand the tablet back to guests, re-enable kiosk mode from Settings → Kiosk.

Search the guest list and see who's in.

1. Open the Attendees tab. It lists everyone registered for your selected event.
2. Type in the search box to find someone by name, email, or company. Results update as you type; pull down to refresh, and scroll to load more.
3. Each card shows the person, their organisation and email, whether they're checked in (with the time), and an approval pill — Approved or Pending.
4. A green left edge marks anyone already checked in; grey means not yet.
5. Tap a card to open their full details. Tap + New Walk-in (top right) to register someone on the spot.

View a guest, check them in, re-print their badge.

Tapping a card opens the attendee's detail screen — their name, email, status pills, and a QR code you can tap to enlarge. The Actions card gives you everything you need at the door:

• Check In records the check-in and prints their badge. Once they're in, the button becomes Undo Check-in.
• Print Badge / Re-print Badge sends their badge to the active printer again.
• Edit opens their details for changes; Resend Email sends their registration email again.
• For pending guests, Approve and Send Invite appear. Delete Attendee sits on its own at the bottom.
• Below the actions you'll find their contact info, registration details, custom fields, and a full timeline.

Fix a name or update someone's details.

1. From a guest's detail screen, tap Edit.
2. The Edit Attendee form opens pre-filled with their current name, email, organisation, title, and any custom fields.
3. Make your changes and tap Save changes. The list and detail view update right away.

• The ticket tier can't be changed here — that's noted at the top of the form.
• Editing works offline too: changes save on the tablet and sync when the connection returns.
• Common to fix a misspelt name before printing a badge — edit first, then re-print from the detail screen.

Print a one-off badge by hand.

1. Open the Manual Print tab. The top card confirms your active printer and its details.
2. Choose a badge template from the picker. Only templates that fit your active printer are shown.
3. Fill in the badge information fields (name, company, and whatever the template needs). The active logo is shown for reference.
4. Tap Print Badge. For inkjet, you'll see a preview to confirm before it prints.

• Clear Fields resets the form between badges.
• An Advanced / Diagnostics section lets you fine-tune layout and run a batch of test badges.
• If a template doesn't match the active printer, a warning tells you to pick a compatible one or switch printers.

Add, manage, and choose your printers.

1. Open the Printers tab to see every printer the tablet knows about. The active one sits at the top.
2. Tap Set Active on any printer to make it the active printer — the one all badges print to.
3. Add a new printer with its network address and a name, and pick its type: Thermal (Zebra ZD420 / ZD421) or Inkjet (Epson L3250). The connection is tested as you add it.

• Each printer card lets you set it active, edit its details, or remove it.
• Inkjet printing uses a print server. On the same Printers screen there's a section to add, edit, test, set a primary, and delete the print servers that drive your inkjet badges — with automatic fail-over if the primary is down. (This section is protected by the system admin PIN.)

Everything is configured across four tabs.

The Settings screen is organised into four in-screen tabs. Here's what lives where.